About The Complete K9 – Chattanooga, TN

The Complete K9's Chattanooga location publishes a narrower service list than the business does overall, and the difference matters. Four services are listed for Chattanooga: obedience training, aggression and anxiety management, puppy classes, and detection and scent work. Nutrition courses, pet first aid and CPR, and overnight boarding are listed on the parent site as available at the Sweetwater location.

What they say about method

The site describes "a comprehensive approach to caring for your dog; addressing different aspects of their emotional, mental, and physical needs", and calls its training "innovative and balanced Obedience and Sport Training".

What is unusual about how they sell

The site refuses free consultations on principle and replaces them with a refund: rather than "just trying to get a look at your dog to see if he/she is easy enough for us to train", it says "we want to SHOW you what we can do during your very first lesson". If a client leaves after that first lesson and returns any equipment, the site says they get a full refund. Board-and-train clients get daily photo and video updates and what the site calls lifetime refresher lessons on the commands taught, free of charge. Published discounts include 10% for adopters, 10% for graduates on further services, and 5% for military, law enforcement, first responders, seniors and teachers.

Who runs it

Two trainers are named for Chattanooga: Fallon Houser and Dennis Thomas. The site says founder Fallon Houser is an AKC Evaluator, a Certified Sport Detection Dog Trainer Level 2 through Ford K9, a Certified Bio-Dog Trainer for cancer and medical alert detection through the In-Situ Foundation, a Certified Pet First Aid and CPR Instructor and a Pet Nutrition Counselor, and a member of the Association of Professional Dog Trainers among other clubs.