About Highland Canine Training – Charlotte

Highland Canine Training's Charlotte service is staffed by two named trainers, Kress Walters and Marlene Ruiz, and covers the Charlotte metro. The company's kennel facility – which its page says is licensed and inspected by the North Carolina Department of Agriculture and Consumer Services, with climate-controlled indoor kennels and a large fenced exercise yard – is in Harmony, North Carolina, outside this metro.

Programs

The Charlotte page lists board and train programs, in-home dog training, private lessons, behavior modification, group classes and puppy classes. In-home training is offered as a three-week on-leash program, a three-week off-leash program, a six-week on-and-off-leash program and a behavior-modification program, all run at the client's house. Board and train is described as the route for owners rehabilitating problem behaviors, and the page names jumping, pulling, barking, shyness, housebreaking, biting, anxiety, fighting and other forms of aggression as what behavior modification is aimed at. Marlene's own list adds service dog training and virtual sessions.

Method

The methods named are clicker training, positive reinforcement and motivational skills training, as well as remote-collar training, chosen according to the dog and the owner. The page says trainers are patient and methodical and that training is not rushed.

The trainers

Kress is described as a decade-plus member of the team who specializes in on- and off-leash programs and rehabilitation of severe behavioral problems, and who also instructs on the company's professional programs. Marlene is listed as a professional member of the International Association of Canine Professionals.