About Cooperative K9

<h2>Built around a dog nobody else would take</h2>

<p>Cooperative K9s tells its origin story on the Our Story page: in 2013 the family got their first dog, Vader, and the next day a veterinarian said in front of their ten-year-old son, &ldquo;He is a vicious beast. You should do the world a favor and put him to sleep.&rdquo; They were told he would need years of work with a behaviorist. Instead they worked with him themselves, and the page says that &ldquo;within a year he was CGC certified and attends work with us, also helps us work with reactive dogs.&rdquo; The conclusion the site draws is the business model: &ldquo;So many places will turn away dogs for behavior issues, or because of size, breed or worse they feel the need to &lsquo;break the dog down.&rsquo; That&rsquo;s not us.&rdquo;</p>

<h3>Services and how they are sold</h3>

<p>The services page covers basic obedience and behavioral training and is written around flexibility: one-on-one training, group classes, in-home training, memberships and customizable packages, with mix-and-match bundles that combine group classes, private lessons and in-home services &ldquo;with as few or as many hours as you want.&rdquo; The page notes that the framing is deliberate: &ldquo;We understand that training is subjective, it should suit your lifestyle, wants, &amp; needs.&rdquo;</p>

<h3>Booking terms</h3>

<p>A first fifteen-minute phone consultation is free when available; a first in-person consultation is charged as a private lesson or in-home visit at the regular rate. Group and private lessons in store run Saturday and Sunday afternoons and Monday through Wednesday, with in-home training on Thursdays and Fridays. In-home pricing and the trip charge are per visit, with the trip charge based on distance from the trainer&rsquo;s home address in Sugar Grove. A signed training agreement is required before classes start, payment is due in full at or before the first service, and there is a 24 hour cancellation policy. The site does not print the trainers&rsquo; names or its class rates.</p>