Zoom Room is an indoor dog-training gym in Westerville, OH (the New Albany location) — a positive-reinforcement franchise built around socialization and a flexible, gym-style membership.
How they train
Positive reinforcement only, science-backed, with a distinctive model: you're in every class (no drop-offs), training the owner alongside the dog. The real emphasis is socialization — controlled, repeated positive exposure to build a calm, confident dog you can take anywhere — guided by the critical 8–16-week window and beyond.
Programs
Obedience, agility, tricks, and socialization classes for puppies through advanced, plus a retail shop. It runs like a gym — evenings, weekends, weekdays, with no rigid 6-week commitment — starting with a free orientation. Prices are published on their site. 5332 Warner Rd, Westerville · (614) 304-1176.
Who it’s best for
Best for owners who want force-free training, flexible scheduling, and especially strong socialization for puppies or under-confident dogs. Less ideal if you want in-home training, board-and-train, or protection/working work.
What they can help with
Agility & Sport
Agility training: handling, obstacles and confidence-building.
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CR
Cherylann R · 2 months ago
★★★★★
My puppy loves it at this ZoomRoom. Everyone is very friendly, kind to the puppies, and the trainers use only positive reinforcement. Trainers allow for individual preferences in training techniques. I prefer not to use a clicker. Rather, I use a verbal marker because I always have my voice on me and arthritis in my thumb makes using clickers painful. This was not an issue. Facility is clean and extra care is taken to keep very young, not yet fully vaccinated puppies safe.
KD
Kelsey D · 9 months ago
★★★★★
My dogs and I love Zoom Room! Having a safe environment to do puppy classes before my pup was fully vaccinated was a lifesaver. And having dedicated playgroups where the play is monitored has been a great introduction to playing with other dogs before he goes to daycare. My older dog loves the agility class and we have dabbled in some of the others as well including the Pup-lates. All of them are engaging and keep us learning new things. The trainers are knowledgeable and approachable, would highly recommend trying a class.
TP
Taylor Pinkis · 5 months ago
★★★★★
We love Zoom Room. We originally joined to get an older dog ready for a new family member, and now that we have a puppy we've come back. Everyone here is incredibly knowledgeable and supportive. And you can tell they really love what they do! We've spent the most time with Christina, and love the way she supports puppies on their training journey. She's knowledgeable, supportive, she structures the classes well so that you can continue training at home with your dog. When you're having challenges she is quick with troubleshooting and has a variety of recommendations that will support your specific dog's needs. If you have a dog– you need Zoom Room!
SB
Scott Billman · 3 months ago
★★★★★
We appreciate the positive approach and professionalism of Chole at the Zoom Room New Albany. She was very caring and attentive to our training needs and comforting our dog Bear.
BC
Brenda Conner · 4 months ago
★★★★★
Our puppy loves this place! We do too! Staff is so friendly and helpful. Trainer Jane is Otto’s favorite. She is very high energy, always smiling but also knowledgeable and patient. Chloe is also excellent! I recommend the package deals to save money and because you will want to come back again.
GetDogSchool New